The retainer fee is non-refundable. In the event of last minute cancellations and rescheduling less than 48 hours notice or missed appointments the retainer will be forfeited. A new retainer fee will need to be purchased for future appointment. Cancellations due to illness, will have the retainer fee forwarded to your next appointment. Appointments cancelled due to illness must wait three weeks to reschedule.
Get in touch with us and you’ll find a salon built around education, creativity and the feeling of being at home. Safe, welcome and at peace. That is where our governing belief in what we call “Heart Before Hair” was born. It is about getting to know who you are, and your journey, before we get to know your hair.